‘This isn’t a random shoplifter anymore’: Home Depot CEO warns retail theft is a ‘big problem’ as the chain bolsters store Security — even on small items. What’s behind the alarming trend?

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Organized retail crime and theft are growing in both scope and complexity across the country, according to a study from the National Retail Federation (NRF) — to the extent that former Home Depot CEO Bob Nardelli recently described it as an “epidemic … spreading faster than COVID.” The NRF also estimates theft is costing the retail industry about $100 billion.

As a result, they’ve invested more in Security Guards, more lighting in their parking lots and recording towers

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